Quality

TRAINING PROGRAMS

We attach great importance to providing an on-going training program for all our staff. Junior staff are mentored by seasoned professionals and follow an in-house education program.

We employ a dedicated technical director responsible for our training programmes and continuing professional development.

QUALITY

We seek to deliver consultancy services of the highest quality.


  • We work as teams, sharing information and know-how. On major assignments, we operate a review panel which brings together members of management, technical advisers from our technical services and a senior adjuster who is not directly involved in the case. This panels carried out quality reviews and advises on areas for improvement as each specific assignment progresses.
  • We commit to investigating and resolving any complaint we may receive. We are committed to constant improvement of our processes and procedures.